Frequently Asked Questions
What is NeuroTrax?
NeuroTrax is Australia’s number one multifunctional cervical traction device, designed to automatically stretch, decompress, and realign your neck, shoulders, and spine at home.
How does the dynamic neck traction work?
It creates gentle expansion therapy between your head and neck to separate vertebrae, relieve disc pressure, stretch tight surrounding muscles, and restore your natural neck curvature.
What other therapies are integrated into the device?
In addition to air traction, it features electric pulse therapy (EMS), adjustable heat therapy, and auto-modulating technology for enhanced pain relief.
Can it help correct forward head posture or a dowager's hump?
Yes! Regular use helps eliminate poor posture issues such as forward head posture, kyphosis, and dowager's humps by gently retraining your spine.
What causes of neck and back pain does it target?
It is designed to alleviate pain caused by heavy lifting, strenuous work, bad sleeping habits, tech strain, poor posture, pinched nerves, and bulging or herniated discs.
How does the heat function help?
The adjustable heat setting improves local blood circulation, accelerating blood flow through your spine while stimulating joints and muscles to relax and release tension.
Is it safe and non-invasive to use at home?
Absolutely. It offers a 100% safe, non-invasive, drug-free alternative that brings medically proven chiropractic-style therapy directly into your home.
How much is shipping?
We offer fast, reliable shipping across Australia with a smooth and straightforward delivery process.
What if I am not satisfied with the device?
Your purchase is completely risk-free. We back NeuroTrax with a 30-Day Money-Back Guarantee, so if you don't love your results, you can return it within 30 days for a full refund.