Frequently Asked Questions
What is the Dual Channel TENS/EMS Combo Machine?
It is a powerful, portable 3-in-1 device that combines TENS, EMS, and massage therapy to provide fast, drug-free pain relief and support muscle recovery.
What is the difference between TENS and EMS?
TENS is designed to block pain signals at the nerve source and trigger natural endorphins for pain relief, while EMS stimulates the muscles to prevent atrophy and aid in sports recovery.
What does "dual channel" mean?
The dual independent channels allow you to apply the electrode pads to two different areas of your body and treat them simultaneously, even using separate intensity settings for each area.
Will the electrical pulses hurt?
Not at all. The sensation feels like a gentle pulse or tapping. The machine features adjustable intensity levels up to 120mA, so you have full control over the strength and your comfort.
What conditions can it help manage?
It is perfect for relieving everyday muscle tension, as well as managing chronic back pain, arthritis, sciatica, sports injuries, and muscle fatigue.
How many massage modes does it have?
The device features 22 pre-set programs to suit all your needs, including 9 TENS modes, 8 EMS modes, and 5 distinct Massage modes.
Do I need to buy batteries for it?
No. The device features a built-in lithium battery that is easily recharged using the included USB cable, providing hours of use on a single charge.
Is this device safe and regulated?
Yes. It is fully TGA Approved (ARTG 323842) and is trusted by physiotherapists and households across Australia for safe, effective pain management.
What is included in the box?
Your order includes the Dual Channel TENS/EMS Device, 4 reusable electrode pads (4cm x 4cm), a USB charging cable, and a complete instruction manual.
How long should a session last?
We recommend using the machine for 5 to 15 minutes daily, or simply as needed when you are experiencing pain or muscle tension.
What happens if it stops working or I don't like it?
Your purchase is completely risk-free. It comes with a 30-Day Money-Back Guarantee if you don't love it, plus a comprehensive One-Year Australian Warranty that covers all manufacturing defects.