Frequently Asked Questions
What is the Dr. Pen Microneedling Pen?
It is an advanced, professional-grade at-home microneedling device designed to rejuvenate your skin, stimulate natural collagen production, and smooth out imperfections.
How does microneedling help improve my skin?
By creating micro-channels in the skin, it helps reduce the appearance of fine lines, wrinkles, acne scars, and large pores while revitalizing your skin's natural elasticity.
Can I use skincare products with it?
Yes! For optimal and quicker results, it is recommended to use the pen alongside your favorite serums, freeze-dried powder, or hyaluronic acid to significantly enhance product absorption.
Are the needle lengths adjustable?
Yes, the device features adjustable needle lengths so you can completely customize your treatment based on your specific skin concerns and comfort levels.
Is the pen wireless or does it need to stay plugged in?
It features a convenient built-in rechargeable battery and wireless design, making it easy to maneuver during your skincare routine.
What is included in the package?
Your complete kit includes 1 Wireless Dr. Pen Microneedling Pen, 2 x 16-pin needle cartridges, a USB charging cable, an AU wall adaptor, an English instruction manual, and a handy storage bag.
Is it safe to use at home?
Absolutely. It is designed to be safe, easy to use, and suitable for all skin types, allowing you to achieve professional-grade results from the comfort of your home.
How much is shipping?
We offer fast and reliable shipping across Australia with a smooth and straightforward delivery process.
What if I am not satisfied with my results?
Your purchase is completely risk-free. We back the Dr. Pen Microneedling Pen with a 30-Day Money-Back Guarantee, so if you don't love your glowing results, you can return it within 30 days for a full refund.